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WhatsApp Automation

The Ghost Sales Team

Closing real estate leads while you sleep.

How we built an AI WhatsApp agent that qualifies leads, answers pricing objections, and books site visits at 2 AM with a 3-second speed-to-lead.

Rs 45L

Pipeline in Month 1

3 seconds

Speed to lead

280%

Increase in site visits

0

Humans needed for qualification

CG

Casagrand Assistant

online (AI Sales Agent)

Hey Abishek! Thanks for checking out Casagrand Greenfield. 🌿 I see you are looking at our 3BHK options. Are you looking for self-use or as an investment?

02:37 AM
Step 1 of 3
AI Thought Processes
RAG Enabled
[02:37:05 AM] Inbound lead webhook received from Facebook Lead Forms.
Latency: ~920ms · 1.5_flash

The Challenge

Cold leads cost money. Speed is everything.

A premium residential real estate developer in Bangalore was spending lakhs on Facebook and Instagram lead forms. They were acquiring high-quality leads, but many came in late at night or during the weekends when the sales offices were closed.

On average, the sales team called leads 14 hours after submission. By then, the buyers had already clicked on other projects, forgotten the details, or were busy at work. Over 60% of leads went completely cold, resulting in a low site-visit conversion rate and wasted ad spend.

The challenge: instantly engage the buyers, qualify them on key parameters (location, timeline, budget), address objections, and book them for an in-person tour, all without adding more staff or asking sales representatives to work late-night shifts.

The Solution

An automated sales agent that works 24/7

3-Second Response

Engages Facebook/Instagram leads instantly, even if they submit forms at 3 AM. Eliminates drop-off caused by manual callback delays.

Multi-Criteria Qualification

Intelligently extracts buyer profile information: budget limitations, configuration, layout preferences, and move-in timeline.

Objection Resolution

Engineered to answer hard questions on pricing, floor plans, and amenities without breaking character or hallucinating.

Self-Serve Site Visits

Checks real-time sales agent availability and schedules site visits, adding calendar invites and directions automatically.

Silent Re-Engagement

Sends subtle, helpful nudges at 24 and 48 hours if a lead goes silent, recovering stuck conversations automatically.

Human Takeover Protocol

Flags ready-to-buy leads and immediately alerts the onsite sales managers with a full lead qualification report.

Under the Hood

Production-grade pipeline

Channel integrationOfficial WhatsApp Business API
Automation PlatformTwoTwo Labs Custom Router + Node.js
Language ModelGemini 1.5 Flash (Latency Optimized)
Objection EngineVector database for prompt engineering
Scheduling LinkGoogle Calendar API Integration
CRM ConnectionSalesforce / Zoho CRM Webhooks

The Outcome

Rs 45 Lakhs in pipeline, 0 humans needed

In the first month of deployment, the AI agent responded to 840 inbound leads. The speed-to-lead dropped from 14 hours to under 3 seconds. The response rate rose from 30% to 92%, and the qualification flow successfully booked 84 site visits directly into the calendar (a 280% increase).

Crucially, 45 Lakhs in sales pipeline was generated from interactions that took place between 10 PM and 7 AM. Leads were fully qualified, OB-checked, and scheduled before any human sales agent even opened their laptop.

Rs 45L

Pipeline in 30 Days

3s

Response Speed

280%

Site Visit Growth

92%

Lead Response Rate

Ready to automate your pipeline?

Stop letting warm leads go cold over the weekend. Install a Ghost Sales Team and convert interest in seconds.